Re7 Privacy Policy — Personal Data Protection for Users
Re7 is committed to safeguarding the privacy of every user in Malaysia. This document explains what data we collect, how we use it, your rights as a user, and the security measures we take to protect your information.
Effective date: January 1, 2026. Subject to updates from time to time.
Information We Collect from Users
Re7 collects various types of information when you use our platform. This data collection is necessary to provide safe, functional, and relevant services to users in Malaysia.
Account Information
When registering, you are required to provide your full name, email address, phone number, and date of birth. This information is used to verify your identity, enable secure login, and ensure only qualified individuals use the platform.
Device & Browser Information
Re7 automatically records technical information when you access the platform, including device type, operating system, browser model, IP address, and screen resolution. This information helps us ensure the platform works well on all devices, including the Android and iOS smartphones commonly used by Malaysian users.
Payment Information in Malaysian Ringgit
When you make a deposit or withdrawal, we record transaction details such as the amount in MYR, the payment method used, and the transaction status. We do not store full credit card numbers or complete bank account details — this sensitive information is securely processed by third-party payment providers who adhere to industry security standards.
Platform Usage Data
We track activity on the platform such as games played, bets placed, session duration, and pages visited. This data helps improve user experience and ensure fairness on the platform.
Why We Use Your Information
All information collected by re7 is used for legitimate and necessary purposes only. We do not use user data for activities unrelated to the platform’s operation.
- Verify your identity and protect your account from unauthorized access.
- Securely processing deposits and withdrawals in Malaysian Ringgit (RM).
- Ensuring fair play and detecting any suspicious or fraudulent activity.
- Sending important notifications related to your account, transactions, or platform policy changes.
- Enhancing platform functionality based on aggregated, anonymous usage patterns.
- Complying with applicable laws and regulations in Malaysia.
- Resolving complaints and inquiries submitted through re7’s customer support channels.
Re7 will never sell, rent, or trade users’ personal data to third parties for marketing without your explicit consent.
Cookies & Tracking Technologies
The re7 platform uses cookies — small text files stored in your browser — to ensure a smooth and personalized user experience. Cookies enable the system to recognize you during login sessions, save language preferences, and maintain session stability.
Types of Cookies Used
- Session Cookies: Automatically deleted when you close the browser. Used to keep you logged in during your session.
- Persistent Cookies: Stored for a set period to remember your account preferences and settings.
- Analytical Cookies: Collecting anonymous usage data solely for platform improvement—no personally identifiable information is included in this data.
You can control or delete cookies through your web browser settings. However, disabling certain cookies may affect some features of the re7 platform.
Data Storage & Security Measures
Re7 stores user data on servers protected to industry security standards. All communications between your device and the platform’s servers are encrypted using SSL/TLS protocols, ensuring data cannot be intercepted during transmission.
Access to user data within our team is limited to staff who need the information to perform legitimate duties. Every access is logged and audited regularly. User passwords are stored encrypted and cannot be viewed by any re7 staff.
Re7 will keep your personal data as long as your account is active or as needed to provide our services. After account closure, data will be retained only as long as required by law, then securely deleted.
Sharing Information with Third Parties
Re7 may share necessary information with third parties in the following cases: payment service providers processing your MYR transactions, regulatory authorities or law enforcement when required by law, and technology partners supporting platform operations — all subject to strict confidentiality agreements. re7 does not share user data with advertisers or third parties for marketing purposes without your consent.
Your Rights as a re7 User
Every re7 user in Malaysia has clear rights regarding their personal data. re7 respects these rights and provides channels for you to exercise them.
You have the right to request a copy of the personal data we hold related to your account. Such requests will be processed within a reasonable timeframe after identity verification.
If your personal data is inaccurate or outdated, you can request corrections through your account settings or by contacting the re7 support team.
You may request deletion of your personal data by closing your account. Deletion is subject to data retention obligations required by applicable laws.
You can object to the processing of your data for certain purposes. Please contact the re7 support team to discuss the options available based on your situation.
Privacy Policy Changes
Re7 reserves the right to update this privacy policy from time to time in line with changes in laws, technology, or platform operations. Any significant changes will be communicated via in-platform notifications or emails to registered users. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
How to Contact Us
For any inquiries, complaints, or requests related to your data privacy on the re7 platform, please contact our team via email at: [email protected]. We aim to respond to your queries within three working days. For general questions, you may also check the Frequently Asked Questions us.
Your Privacy Is Protected — Start Your re7 Experience with Confidence
We are committed to handling your data responsibly. Register your re7 account today and enjoy a safe, transparent, and Malaysia-optimized online entertainment experience.